Terms & Conditions

Terms and Conditions

Welcome to Top Shelf Animals! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to all of these terms, please do not use our site.

1. General

  • The content of this website is for your general information and use only. It is subject to change without notice.
  • By using this website, you represent that you are at least the age of majority in your province of residence, or that you are of legal age and you have given us your consent to allow any of your minor dependents to use this site.

2. Products and Services

  • All products, including live fish and supplies, are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.
  • Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
  • We guarantee that all livestock will arrive alive and in good health. Please refer to our Return Policy for more information.

3. Orders and Payment

  • By placing an order through our website, you are offering to purchase a product on and subject to the following terms and conditions.
  • All orders are subject to availability and confirmation of the order price.
  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product ordered is out of stock, there is a pricing error, or there is an issue with payment.

4. Shipping and Delivery

  • We are committed to shipping your order in a timely manner. However, delivery times may vary based on your location and circumstances beyond our control.
  • Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise specified.
  • Please review our Shipping Policy for more details.

5. Returns and Refunds

  • We do not accept returns on any livestock or supplies once they have been purchased. All sales are final.
  • In the event of damaged or defective supplies, please contact us immediately, and we will work with you to resolve the issue.
  • Please review our Return Policy for complete details.

6. Limitation of Liability

  • Top Shelf Animals will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages.
  • Our liability to you for any cause whatsoever will be limited to the amount paid by you, if any, for accessing our site or purchasing products from us.

7. Indemnification

  • You agree to indemnify, defend, and hold harmless Top Shelf Animals, its directors, officers, employees, affiliates, agents, contractors, and licensors, from and against any and all claims, damages, liabilities, costs, and expenses, including attorneys' fees, arising out of your use of this website or your breach of these Terms and Conditions.

8. Governing Law

  • These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

9. Changes to Terms and Conditions

  • We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically for any updates.

10. Contact Information